How to Use AI to Make Your Team More ProductiveAUTHOR: Kayla Matthews
Artificial intelligence or AI might have a bad reputation thanks to popular media and tech giants like Elon Musk maligning its eventual invention. In its current incarnation, however, it is becoming one of the best tools for team efficiency and productivity on the market. How can you use AI to make you and your team more productive?
Chat-Bots Answer Common Questions
A decade ago, chat-bots were a silly way to waste time, only capable of providing the most basic programmed answers. Today, especially in the realm of customer service, they can become an invaluable tool when paired with AI. You can waste a lot of time answering the same questions over and over. Chatbots can provide answers to many of those frequently asked questions, freeing up your team for other more productive tasks.
Consumer opinion of chatbots has changed dramatically in the last few years. Today, roughly 40% of today’s consumers don’t care if they’re talking to a bot or a live person, as long as they get the answers they’re looking for.
Completing Repetitive Tasks with AI
It doesn’t matter what industry you’re in — there are bound to be some repetitive tasks that, while necessary, could be better handled by AI, or a well-trained chimpanzee. AI is expected to add some $15.7 trillion dollars in value to the global GDP between now and 2030, and most of that isn’t because of new advances in the technology. It will be due to the fact that companies have already started infusing this tech into their existing infrastructure.
AI will likely grand us freedom from repetitive tasks, freeing up the members of your team to put their talents toward other projects. If we don’t have to constantly shift our focus away from important work to these repetitive tasks, productivity will follow.
Advanced Analysis and Prediction
One of the most popular applications for AI and machine learning is data analysis and predictive analytics. If you feed enough information into an AI system, it can start to make detailed predictions about the state of the date. These predictions will apply to both present and future incarnations. It’s not fortune telling — it’s analytics. It’s easier for teams to focus on productivity when they have all the information they need on hand.
You can even use these systems to prepare for potential disasters. The COVID-19 pandemic threw us for a loop, leaving many businesses scrambling to figure out the best ways to implement remote work and keep their employees safe.
A model designed to simulate a disruption could have helped businesses prepare for this disaster. An AI system might not have been able to predict the pandemic, but it could have taught business owners how to respond to it before the first person became ill.
Reducing Costs Through Automation
Adding an AI to your team might seem like an expensive proposition but when done correctly, it can help reduce costs and provide you with a significant ROI. We’ve already seen it start to happen. Netflix used machine learning in 2017 to save itself more than $1 billion a year through its artificially intelligent recommendations engine.
The exact applications of AI when it comes to reducing costs will depend entirely on your needs. Don’t be afraid of investing in AI technology for your business. Talk to an industry expert to figure out where you can best use this technology to improve the productivity of your team.
Removing The Human Element
The biggest benefit of AI in these cases is that it removes the human element — and the potential for human error — from many situations. An artificial system will never fully replace a human worker, but when it comes to things like repetitive tasks and data analysis, they can be incredibly useful tools to supplement the existing workforce and improve productivity across the board.